Privacy Policy

1. Overview

PixelProof Gallery ("we", "us", or "our") operates a multi-tenant platform for photographers to showcase portfolios, conduct proofing sessions, and sell high-grade photographic prints. We are committed to protecting the privacy of both our photographers and their end-clients.

2. Information We Collect

We collect information to provide better services to our users. The categories of information we collect include:

• Photographer Profile Data: Name, studio name, email, brand logo assets, and custom domain configuration details provided during account creation and setup.
• Client & Order Data: Names, emails, delivery addresses, and contact numbers captured during print checkouts or proofing session feedback.
• Usage and Analytics Data: Storage usage volume, active photo counts, platform visit statistics, and order volumes (subject to cookie consent settings).

3. Cookie Classification

We classify cookies on our platform into three categories:

• Essential Cookies: Strictly necessary for platform security, user authentication sessions, and print checkout shopping carts.
• Analytics Cookies: Used to track platform activity levels, visitor volume, and order counts. These are only loaded after explicit user consent.
• Marketing Cookies: Used to tailer feature announcements and professional pricing upgrades. These are only loaded after explicit user consent.

4. GDPR Rights

If you reside in the United Kingdom or the European Union, you have specific rights under the General Data Protection Regulation (GDPR):

• Right to Access (Article 15): You have the right to request a copy of the personal data we hold about you.
• Right to Rectification (Article 16): You have the right to request corrections to incomplete or inaccurate personal data.
• Right to Erasure (Article 17): Photographers and end-clients can request the permanent deletion of their account data and galleries.
• Withdrawal of Consent: You can manage or revoke your cookie choices at any time via the consent banner.

5. Third-Party Services

We utilize Google Cloud / Firebase (database, hosting, authentication, storage) and Stripe (payment processing) to operate the platform. These processors adhere to standard security and privacy regulations. No credit card information is stored on our servers.

6. Contact

For privacy-related inquiries, data erasure requests, or questions, contact us at privacy@ozgo.co.uk.